FAQ
All the answers to the questions you have before ordering from Empovella.
π¦ Shipping
How long does it take to receive my order?
United States: 2-4 business days. Mainland France: 7-14 business days. Rest of the world: 10-21 business days.
Is shipping free?
Yes, free shipping worldwide on orders over 80 USD.
π Returns & exchanges
Can I return an item?
Yes, within 30 days of receipt, no questions asked. Item unworn, tags intact.
Are returns free?
Yes, in United States. For international returns, return shipping is at your expense.
π Sizes
How do I choose my size?
Check our detailed size guide. If you're between two sizes, take the larger one for optimal comfort.
Does Empovella fit all body types?
Yes β our pieces are available from S to 3XL. Designed to flatter every silhouette.
𧴠Care
How do I wash my Empovella pieces?
Hand wash in cold water, lay flat to dry, no tumble dryer. Avoid fabric softener which weakens the compressive fibers.
π³ Payment
What payment methods do you accept?
Visa, Mastercard, Apple Pay, Shop Pay. 100% secure payment via Shopify.
π A question?
Our team replies within 48 hours. Contact us here or write to support@empovella.com
Mauruuru πΊ β The Empovella team